Manager of Operations – Arrive Market

Location: Venice, CA

Company Background: Arrive Market is a new online CBD marketplace featuring high-quality brands with safe ingredients and honest labels. We built Arrive Market because we wanted a great way to discover the best CBD products under one site. Our marketplace is not here to offer the broadest selection of brands or products. In fact, we pride ourselves on our carefully curated market so that our customers never have to compromise on quality. We’re doing the hard work – vetting products, verifying claims, doing research – so that our customers don’t have to. As a result, they only have to choose from trustworthy brands. Our mission is to help you find your calm. Once you Arrive, you’ll want to stay.

Job Description: The Manager of Operations will oversee the supply chain and logistics aspects of our online marketplace, interfacing directly with vendors to ensure proper setup and to troubleshoot issues as they arise.  He or she will also work directly with 3PLs to ensure that customer shipments are seamless.

Responsibilities

  • Work closely with vendors to get them properly set up on our marketplace
  • Ensure end-to-end functionality from consumer order placement to delivery to follow-up
  • Research, qualify and integrate new third party logistics companies to assist in order fulfillment
  • Everything else needed to make this endeavor a success

Qualifications

  • BA/BS from top tier university preferred; 3+ years of experience in operations, supply chain, logistics
  • Entrepreneurial spirit and willingness to do whatever it takes and to deal with adversity
  • Experience in e-commerce and/or working with a small / high growth business a huge plus
  • Extremely detail-oriented and organized; have excellent analytical / mathematical skills
  • Excellent interpersonal & communication skills in English
  • Able to interface with other departments and teams in a professional, team player manner
  • Excellent independent problem-solving, decision-making, critical-thinking skills
  • Proactive; able to identify problems and initiate corrective actions
  • Ability to manage time effectively, multi-task and work under tight deadlines

Interested candidates should send an email and resume to recruiting@arrive.market